Title

A Case Study in Knowledge Management Education - Historical Challenges and Future Opportunities

Publication Title

Electronic Journal of Knowledge Management

Publication Date

2013

Document Type

Article

Keywords

experiential learning, knowledge management curriculum, knowledge management education, knowledge management faculty credentials, student learning models

Disciplines

Library and Information Science

Abstract

In 2001 Kent State University established a graduate level program that granted a Master of Science degree in Information Architecture and Knowledge Management. The Knowledge Management concentration was a cornerstone of that degree program. The Knowledge Management concentration has sustained and thrived over the past ten years, though the path has not always been easy or clear. This case study describes the challenges encountered and the solutions developed over the past ten years. The case study discusses nineteen challenges and their solutions, in hopes that other institutions may benefit from Kent State University's lessons learned and successes. The case study highlights issues that arise as an academic program matures, including: curriculum development and design, administrative support and alignment, faculty credentials and credibility, and research support.