Hotel employees' uniform and their self-perceptions in Southern California
Tourism Management Perspectives
Hotel employee uniform, Hotel employee satisfaction, Hotel employee job performance
Business | Hospitality Administration and Management
The purpose of the study was to investigate how different styles of employee uniforms affect employees' self-perceptions and hotel image. The results of the study indicated a significant relationship between uniforms and employee perceptions of job performance. Significance also existed between employees' job satisfaction and styles of uniforms.
Yeh, Ronnie; Tu, Yi-Ting; Chuang, Ning Kuang; Lin, Ming-Ji; and Lin, Hsin-Jen (2013). Hotel employees' uniform and their self-perceptions in Southern California. Tourism Management Perspectives 6, 79-81. doi: 10.1016/j.tmp.2012.10.004 Retrieved from http://digitalcommons.kent.edu/flapubs/34